Returns & Exchanges

At Grande Cosmetics, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 90-day money-back guarantee on all products purchased directly from our website.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to begin the process.

2

Print Your Label

Select the items you wish to return and download the prepaid shipping label provided by our system.

3

Package Your Items

Securely pack the products in their original packaging and attach the return shipping label to the outside of the box.

4

Drop Off and Refund

Take your package to any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing